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At Eat with Gourmet, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our refund and returns policy below:
- Eligibility for Refunds and Returns:
- Refunds or returns are only accepted for items purchased directly from our website.
- Products must be unused, unopened, and in their original packaging to qualify for a return.
- Requests must be made within 14 days of receiving your order.
- Non-Refundable Items:
- Perishable goods such as food items that cannot be resold due to health and safety regulations.
- Items purchased on clearance or marked as “final sale.”
- How to Request a Refund or Return:
- Contact our customer service team at info@eatwithgourmet.com.
- Provide your order number and a detailed explanation of the issue.
- Once approved, you will receive instructions for returning the item(s).
- Refund Process:
- Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item(s).
- Shipping fees are non-refundable unless the return is due to a mistake on our part.
- Damaged or Incorrect Items:
- If you receive a damaged or incorrect product, please notify us within 3 days of delivery. We will arrange for a replacement or a full refund.
Contact Us:
For further assistance, please reach out to our customer support team at info@eatwithgourmet.com. Your satisfaction is our priority!
